Last updated: 31 October 2026
This Privacy Policy explains how 3D Flipbook (“we”, “us”) collects, uses and protects personal data when you visit https://3dflipbook.my, create an account, or publish flipbooks on the platform, including flipbook sites hosted at addresses such as yourbrand.3dflipbook.my. We handle personal data in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
Who we are
3D Flipbook, Suite 43, WORQ Subang, UOA Business Park, Shah Alam, Selangor, Malaysia. Email: [email protected]. Phone: +603 5626 0110.
What we collect
- Account details: your email address, username and password (stored in hashed form), and the site title and site address you choose when you register.
- Billing details: if you subscribe to a paid plan, your billing address and plan details. Card payments are processed by our payment provider, Stripe. We do not see or store your full card number.
- Content you upload: PDF files, images and other content you add to your flipbook site, and the information inside them.
- Technical data: IP address, browser type and similar information recorded in server logs when you use the website, and cookies described below.
- Messages: information you send us when you contact us by email or phone.
How we use it
- To create and run your account and your flipbook site.
- To host, convert and display the flipbooks you publish.
- To process payments and manage your subscription.
- To send service messages, such as account, security and billing emails.
- To answer your questions and provide support.
- To keep the platform secure and prevent abuse.
- To meet our legal obligations.
Flipbooks you publish are public
Flipbooks and pages you publish on your flipbook site can be viewed by anyone who has the link, and may be shared or found through search engines. Do not publish personal data or confidential information you do not want to make public. You are responsible for having the right to publish any personal data contained in your documents.
Cookies
We use cookies that the website needs to work. When you log in, WordPress sets cookies to keep you signed in and remember your screen preferences. Login cookies last up to two days, or two weeks if you choose “Remember Me”. A temporary cookie on the login page checks that your browser accepts cookies. Our network provider, Cloudflare, may also set cookies needed for security and performance. We do not use advertising cookies on 3dflipbook.my.
Who we share data with
We do not sell your personal data. We share it only with service providers who help us run the platform, and only as needed for that purpose:
- Stripe, to process payments.
- Cloudflare, which delivers and protects website traffic.
- Our hosting provider, which stores the website and your content.
- Authorities, where we are required to by law.
Some of these providers may process data outside Malaysia. Where that happens, we rely on providers that apply appropriate safeguards to protect your data.
How long we keep data
We keep your account data and content for as long as your account is active. If you close your account, we delete or anonymise your personal data within a reasonable period, except where we must keep certain records, such as billing records, for legal, tax or security reasons.
Security
We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and hashed passwords. No online service can be completely secure, so please use a strong, unique password.
Your rights
Under the PDPA you may ask to access the personal data we hold about you, correct it, or limit how we use it. You can also ask us to delete your account and personal data. You can view and edit most account details yourself after logging in. For anything else, email [email protected] and we will respond within 21 days.
Children
3D Flipbook is a service for businesses and is not intended for children under 18.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page and change the date at the top. If the changes are significant, we will let account holders know by email.
Contact
Questions about this policy or your data: [email protected].